Flexible pricing for every business
From department websites and apps to enterprise rollouts
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Access to ticketing system: Provider does not undertake any response time, response goals for troubleshooting. The Provider is not obliged to correct any error in the Services reported into the ticketing system by the Customer.
Please note that by using SNaaS, you also accept the Technical Limits of the service.
Frequently asked questions
DO I NEED A CREDIT CARD FOR THE FREE PLAN?
No, you only need to enter billing and payment info once you want to upgrade to a paid plan.
WHEN Does MY SUBSCRIPTION FOR THE FREE PLAN END?
There is no time limit for the free plan, you can use it forever. However, we monitor repo activity and if it does not receive any request for 30 days, we send you a warning email. In case you remain inactive for 10 more days, we are entitled to delete your repository.
WHAT SHOULD I DO IF I NEED TO EXTEND THE LIMITS OF MY FREE PLAN?
You can upgrade to Business Plan at any time.
WHAT IF I NEED A CUSTOM PLAN?
You can extend your Business Plan with additional users, storage, etc. Please contact us.
IS ANY TEST ENVIRONMENT INCLUDED IN MY PLAN?
No, you can get additional environment as an extra service. Please contact us.
HOW CAN I PAY?
You can pay by wire transfer. Credit and debit card payment will be available soon.
Where CAN I FIND the invoice COPies?
You can find all your invoices in the ”My invoices” section of the profile page.
WHAT SUPPORT DO I GET WITH EACH PLAN?
- Free plan: community support
- Business plan: access to the ticketing system
- Enterprise: custom
CAN I HAVE DIRECT SUPPORT FROM SENSE/NET?
Yes, we can provide direct support in the form of consultation hours. Please contact us.
HOW MANY SUBSCRIPTIONs (REPOSITORies) CAN I HAVE?
There is no such limitation. You can have as many repositories as you need.
HOW MANY FREE PLANs CAN I HAVE?
You can only have one free repository at a time.
Need on-prem solution?
In case your project requires so, you have the possibility to install sensenet on-premise. Contact us for more details!